Privacy Policy for FonPay
Effective Date: April 2026
FonPay Digital Solutions Limited (“FonPay”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, APIs, and related services (collectively, the “Services”).
By using FonPay, you agree to the terms of this Privacy Policy.
1. Scope of This Policy
This policy applies to:
- FonPay website (https://fonpay.com.ng)
- FonPay mobile application
- FonPay APIs and developer services
- Customer support and communication channels
2. Legal Compliance
FonPay operates in compliance with:
- Nigeria Data Protection Act (NDPA) 2023
- Applicable fintech and consumer protection regulations
We process your data lawfully, fairly, and transparently in line with Nigerian data protection principles.
3. Information We Collect
a. Personal Information
- Full name
- Phone number
- Email address
- Residential address
b. Account Information
- Username and password
- Transaction history
- Wallet balance and activity
c. Financial Information
- Payment records
- Airtime/data purchases
- Bills payment details
d. Device & Technical Data
- IP address
- Device type
- Browser type
- App usage logs
e. Optional Data
- Profile photo (if provided)
- Referral data
4. How We Use Your Information
- Provide VTU services (airtime, data, bills, etc.)
- Process transactions securely
- Manage your account and wallet
- Send notifications and service updates
- Improve platform performance and user experience
- Prevent fraud and unauthorized access
- Comply with legal and regulatory obligations
5. Sharing of Information
We do not sell your personal data.
We may share your data with:
- Payment processors and financial partners
- Telecom providers (for airtime/data delivery)
- Government or regulatory bodies (when required by law)
- Service providers supporting our infrastructure
All third parties are required to protect your data.
6. Data Security
- Secure servers and encryption
- Access control and authentication systems
- Monitoring and fraud detection tools
However, no system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
After this, data is securely deleted or anonymized.
8. Your Rights
Under the NDPA, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to processing
- Request data portability
You may exercise these rights by contacting us.
9. Cookies & Tracking
We use cookies and similar technologies to:
- Improve website functionality
- Analyze usage
- Personalize user experience
You can disable cookies via your browser settings.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
11. Children’s Privacy
FonPay services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
FonPay Digital Solutions Limited
Email: askmeidealintegratedservic@gmail.com
Phone/WhatsApp: 09016755974
Website: https://fonpay.com.ng
14. Consent
By using FonPay, you consent to the collection and use of your information as described in this Privacy Policy.
Last Updated: April 2026